Shipping policy
Shipping Policy for PureOpia
At PureOpia, we strive to deliver your order as quickly and efficiently as possible. Below are the details regarding our shipping policies:
Shipping Options and Rates
-
Standard Shipping:
- Estimated delivery: 3-5 business days
- Cost: $10 or free over $50
-
Overnight Shipping:
- Estimated delivery: 1 business day
- Cost: $15
Shipping rates may vary based on the destination and total weight of the order.
Order Processing Time
- Orders are typically processed within 1-3 business days.
- You will receive a confirmation email with tracking information once your order has shipped.
International Shipping
- We currently offer international shipping to the following countries: [list countries or regions].
- International shipping rates will be calculated at checkout.
- Please note that customs duties and taxes may apply, and are the responsibility of the customer.
Shipping Restrictions
- We currently do not ship to Canada.
- All orders are subject to product availability.
Tracking Your Order
- Once your order has shipped, you will receive an email with a tracking number. You can track your shipment on our website or through the carrier’s website.
Lost or Damaged Items
- If your order is lost or damaged during transit, please contact us at support@pureopia.com within 7 days of the expected delivery date. We will work with you to resolve the issue.
Customer Service
- If you have any questions or concerns regarding shipping, please contact us at support@pureopia.com or 469-769-9621.